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Project Overview

Client: SkyIT (Aviation and Fleet Management Solutions)
Industry: Aviation / Enterprise Software
Project Duration: 12 Months (Internship)
Role: UX/UI Design Intern
Team: Collaborated with a cohort of design interns and developers
Tools Used: Figma, Mockup, Notion, Slack, Google Workspace

Objective:
Redesign and restructure the SkyIT company website to reflect its innovative software products, increase accessibility, and create a more streamlined experience for enterprise clients and government partners.

My Role

As a UX/UI Design Intern, I contributed to every stage of the redesign process—from research to design to content. Over the course of the year, I:

  • Conducted user research and competitor audits

  • Participated in weekly design meetings and critiques

  • Designed wireframes and high-fidelity UI mockups

  • Created UI components for the design system

  • Collaborated with developers and content teams

  • Took ownership of the “Services” and “Contact” pages UX and visual layout

The Problem

The original SkyIT site had several major UX challenges:

  • Outdated Visual Design: Did not reflect SkyIT’s advanced technology focus

  • Confusing Navigation: Users had trouble finding product information and support

  • Accessibility Issues: Poor color contrast and non-compliant text structures

  • Inconsistent Branding: Multiple page styles made the experience feel fragmented

Research & Discovery

Research Methods:

  • Stakeholder interviews with internal SkyIT team members

  • Surveys and informal interviews with fleet management clients

  • Competitor analysis of B2B tech companies and government IT platforms

Key Insights:

  • Visitors wanted faster access to key product info without sifting through jargon

  • Government clients required a Section 508-compliant experience

  • Most users viewed the site on desktop, but mobile use was increasing

UX Strategy

Personas Developed:

  • Tech Buyer / Government Official – Needs proof of reliability and compliance

  • IT Consultant / Fleet Manager – Needs clear product features and support documentation

User Journey Highlights:

  • Homepage → Solutions Overview → Product Detail → Contact

  • Homepage → About → Case Studies → Proposal Request

Information Architecture Improvements:

  • Reorganized navigation into clean categories: Solutions, Industries, About, Resources, Contact

  • Added breadcrumbs and sticky headers for smoother browsing

UI Design Approach

Visual Language:

  • Color Scheme: Blue tones for trust, with white space for clarity

  • Typography: Professional, sans-serif fonts for readability

  • Iconography: Custom tech-inspired icons for services and features

Components Designed:

  • Responsive hero sections

  • Accordion FAQs

  • Multi-column grids for technical content

  • Modular CTA blocks for different user types

Accessibility:

  • Designed with 508 compliance in mind

  • Used high contrast color schemes and text labels

  • Included alt text and keyboard-navigable design features

Collaboration & Iteration

  • Weekly team syncs using Figma’s collaborative tools

  • Participated in live design reviews with stakeholders

  • Adapted designs based on developer feedback and QA checks

  • Iterated on multiple page layouts before final approval

  • Delivered annotated files for development handoff

Final Product

The redesigned SkyIT website offered:

  • A cohesive, modern visual identity

  • Improved accessibility and compliance

  • Streamlined navigation tailored to enterprise/government clients

  • Fully responsive pages optimized for mobile and desktop

  • Updated content architecture that reflects SkyIT’s credibility and product range

Pages I Touched Directly:

  • Contact

  • Services

  • Accessibility audit support

  • Component design for nav and product pages

Outcomes

  • Post-launch engagement increased by over 50%

  • Site passed Section 508 audits

  • Stakeholders noted significant improvement in user clarity and visual professionalism

  • My work received positive internal feedback and led to more design trust and ownership

Lessons Learned

  • Real-world collaboration matters: Learning to design within a team taught me how to give and receive feedback, stay organized, and prioritize user and business goals

  • Accessibility is critical in enterprise design: I deepened my knowledge of 508 standards and made inclusivity part of my default design process

  • End-to-end thinking builds stronger designers: Seeing this project through for 12 months taught me how UX is a long game that requires adaptability and consistency

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