.png)
GBCS Group/ SkyIT UX/UI Internship
Role:
Duration:
Team:
Focus:
UX/UI Intern - Team Lead
12 months
Cross-functional interns ( Design, Research, Devs)
Leadership, collaboration, communication, accessibility, real-world design
From Intern to Team Lead: A Year of Growth
When I joined GBCS Group, a Canadian fleet management company, I expected to gain some hands-on experience in UX. What I didn’t expect was to lead a 20-person team, run cross-functional meetings, and manage full design lifecycles across multiple internal tools — all while still learning on the fly.
​
Within four weeks, I was promoted to Team Lead, responsible for guiding interns across design, research, and development. My role grew from contributing to wireframes to shaping the direction, structure, and workflow of our entire design operation.
My Responsibilities
My role blended design execution, team leadership, and UX strategy. I wore a lot of hats and learned from all of them.
UX/UI Design
-
Created low- to high-fidelity wireframes and interactive prototypes in Figma.
-
Organized and maintained a collaborative design system.
-
Conducted heuristic evaluations to improve usability.
-
Defined and mapped out user flows and task hierarchies.
-
Participated in peer usability testing and implemented iterative feedback.
-
Designed with WCAG accessibility standards in mind.
Callaboration & Communication
-
Led weekly standups to sync progress across departments.
-
Facilitated retrospectives to reflect and iterate on team processes.
-
Hosted cross-functional meetings with interns from product, dev, and research.
-
Helped onboard new interns and mentored junior designers through 1:1 feedback.
Strategy & Documentation
-
Translated complex user needs into actionable, research-backed design tasks.
-
Documented design decisions for developer handoff using component specs and annotated wireframes.
-
Created interactive FigJam boards for team collaboration and planning.
-
Managed workflows and sprint timelines to keep deliverables on track.
What I learned
UX is more than screens...it's about systems
I gained a deep understanding of user-centered design thinking, from problem definition to final prototypes. I saw firsthand how each screen fits into a bigger picture — and learned to design with clarity, consistency, and purpose.
Leadership = active listening + thoughtful direction
My role wasn’t to be the loudest voice — it was to create a space where every teammate felt heard and empowered to contribute. Leading taught me to balance timelines, personalities, and creativity, without compromising on quality.
Iteration is the real magic
Design is never “done.” The real value came from usability tests, critiques, and collaboration — where we turned good designs into great ones, week after week.
Tools & Skills Used
Category
Skills & Tools
Design
Figma, FigJam, Design Systems, UI Kits, Prototyping
UX Research
User Flows, Usability Testing, Accessibility Audits
Process
Design Sprints, Standups, Retrospectives
Team Tools
Google Meets, Slack, Shared Documentation
Handoff
Developer Specs, Annotated Prototypes, Component Libraries
Highlights
-
Improved team efficiency with centralized design systems in Figma
-
Led a remote, international team of 20 interns with weekly planning sessions
-
Contributed to 3+ redesign projects, from platform tools to dashboards and web redesigns
-
Championed accessibility, incorporating WCAG standards into every design
-
Presented our work to stakeholders, receiving praise for team structure and inclusive design
Why It Matters
This internship wasn’t just about learning software — it taught me how to design with intention, collaborate with integrity, and lead with empathy. It gave me the confidence to own my space in the UX world and the clarity to keep growing.